Data Deletion

Effective 2026-11-08 · Version 2026-11-08 · Previous version: none, this is the first.

This page explains how to have Hanzo AI, Inc. delete data about you. It supplements the Privacy Policy, which sets out what we collect and how long we keep it.

1. Delete your account

Email [email protected] from the address on your account and ask for the account to be deleted. We verify the request in proportion to what it covers and confirm when it is done. Your conversations, files, settings and connections are deleted from our live systems within 30 days; copies in backups are overwritten on a rolling basis, targeted within 90 days. Records we must keep by law, such as invoices and tax records, are kept only as long as that obligation lasts.

2. Disconnect a connected account

When you connect an account from another service (for example Google, GitHub, Facebook, Instagram or LinkedIn), Hanzo keeps only what that connection needs. Disconnect it at any time in Settings, which deletes what Hanzo kept for that connection, or revoke Hanzo's access in that service's own settings, which ends the grant everywhere:

• Facebook and Instagram: Settings & privacy → Apps and websites, then remove Hanzo.
• LinkedIn: Settings → Data privacy → Permitted services, then remove Hanzo.
• Google: myaccount.google.com/permissions.

When a service tells us a connection was removed, we delete the data we held for it.

3. Public posts shown on Hanzo pages

Hanzo may show public posts that mention Hanzo, from Instagram, Facebook or LinkedIn, on its pages. They are shown through the service's own embed, so deleting or hiding the post on that service removes it from Hanzo's pages as well. To have a post removed sooner, or to have us delete what we hold about it, email [email protected] with the post's link.

4. Requests and questions

Send any deletion or privacy request to [email protected]. Authorized agents may submit requests where the law permits.